Terms of service

Terms of Service

Last Updated: 3/10/25

Welcome to the HavanaDice Official Online Shop! By accessing our website (havanadice.com) and purchasing our products, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our services.

1. General Terms

  • By using this website, you confirm that you are at least 18 years old or have parental/guardian permission.
  • We reserve the right to update or modify these terms at any time. Continued use of the site means you accept any changes.
  • Violation of these terms may result in account suspension or termination.

2. Products & Orders

2.1 Physical Products (Merch & Spices)

  • All orders are subject to availability. If a product is out of stock, we will notify you.
  • Product descriptions and images are as accurate as possible, but colors and details may vary depending on your screen settings.
  • We reserve the right to limit, refuse, or cancel orders at our discretion.

2.2 Digital Products

  • Digital products (e.g., e-recipes, guides, courses, downloads) are delivered electronically via email or a download link after purchase.
  • Due to the nature of digital goods, all sales are final, and refunds are not available for digital products unless required by law.

3. Pricing & Payment

  • All prices are listed in US Dollars and are subject to change without notice.
  • We accept Visa, Mastercard, PayPal, & Apple Pay.
  • You agree to provide accurate billing and payment information. Incorrect details may delay or cancel your order.

4. Shipping & Delivery

4.1 Physical Products (Merch & Spices)

  • Shipping costs and estimated delivery times will be displayed at checkout.
  • For details on shipping rates, delivery times, and international orders, please refer to our Shipping Policy.
  • We are not responsible for lost, stolen, or delayed shipments once handed to the carrier.

4.2 Digital Products

  • Digital products are delivered immediately or within 24 hours after payment is confirmed.
  • If you experience issues accessing your download, please contact havanadice@gmail.com

5. Returns & Refunds

5.1 Physical Products (Merch & Spices)
All sales are final. We do not accept returns, exchanges, or refunds once an order has been placed. If your item arrives damaged or defective, please contact us within 1 day of delivery with photos of the issue for review.

5.2 Digital Products
Due to the nature of digital goods, all sales are final. Refunds are not available unless required by law.

6. Intellectual Property

  • All content on the HavanaDice website (including digital products, branding, images, and text) is owned by or licensed to Havanadice Co.
  • You may not reproduce, resell, or distribute our digital products or content without permission.

7. User Conduct

You agree not to:

  • Use our website for fraudulent, unlawful, or unauthorized purposes.
  • Attempt to hack, disrupt, or gain unauthorized access to our systems.
  • Resell or distribute digital products without authorization.

8. Limitation of Liability

  • Havanadice is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • We do not guarantee that our website or digital downloads will always be available, error-free, or secure.

9. Termination

  • We reserve the right to suspend or terminate your account if you violate these Terms of Service.
  • You may stop using our services at any time.

10. Governing Law

  • These terms are governed by the laws of United States, Florida, and any disputes will be handled in your jurisdiction.

11. Contact Us

For any questions regarding these Terms of Service, please contact us at:

📧 havanadice@gmail.com