Shipping policy
HavanaDice Shipping Policy
Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- During high-demand periods, processing times may be slightly longer.
- You will receive a confirmation email with tracking details once your order has shipped.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method. Estimated delivery times:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping (U.S.) | 5-7 business days | Calculated at checkout |
| Expedited Shipping (U.S.) | 2-3 business days | Calculated at checkout |
| International Shipping | Varies by location | Calculated at checkout |
- Please note: Delivery times may be affected by carrier delays, holidays, or unforeseen circumstances.
Shipment Confirmation & Tracking
- A shipping confirmation email with a tracking number will be sent once your order is on its way.
- Tracking updates may take up to 24 hours to appear in the system.
International Shipping
- HavanaDice does not ship worldwide! 🌎 However, we are looking into this and hope to ship worldwide soon!
Lost, Stolen, or Damaged Packages
- HavanaDice is not responsible for lost, stolen, or damaged packages once they have been handed over to the shipping carrier.
- If your package is lost in transit, please contact the carrier first to file a claim.
- If you need assistance, email us at havanadice@gmail.com, and we will do our best to help.
Returns & Exchanges
- We want you to love your HavanaDice order! If you have any issues, please refer to our Return Policy for details on returns and exchanges.
Contact Us
For any shipping-related questions, feel free to reach out:
📧 havanadice@gmail.com