Havanadice – Return & Refund Policy

Order Cancellations & Refunds

At the official Havanadice Shop, we strive to provide high-quality products and a seamless shopping experience. However, we understand that situations may arise where you need to cancel your order.

• Cancellation Window: You have 24 hours after placing your order to request a cancellation and receive a full refund.
• How to Cancel: To cancel your order, please email havanadice@gmail.com with your order number and cancellation request within the 24-hour window.
• Refund Processing: Approved refunds will be processed back to your original payment method within 5-7 business days.

No Returns or Exchanges

Due to the nature of our merchandise and to maintain quality control, all sales are final. We do not accept returns or exchanges for any reason, including incorrect size selection or change of mind.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the issue at havanadice@gmail.com, and we will assess the situation.

By making a purchase from Havanadice, you agree to the terms outlined in this policy. If you have any questions, feel free to reach out to our support team.

Thank you for supporting Havanadice!